At Inivos, we recognise the importance of maintaining and optimising your IFS systems for business success. Our dedicated support and technical services offer the flexibility and expertise required to ensure your IFS solutions operate seamlessly and efficiently.
Perfect for variable support needs, our ad-hoc model offers the flexibility to get support without long -term commitments.
Our structured support services offer comprehensive assistance at various levels:
1st Level Help Desk Support: Immediate help for everyday issues.
Product Support: Expert guidance and troubleshooting for IFS products.
Code Maintenance and Management: Ongoing support for custom code and modifications.
CRIM Support: Continuous Release and Issue Management support.
Database and Environment Support: Ensuring your databases and environments remain optimised and secure.
24x5 or 24x7 Support: Flexible support options to match your business needs.
On-Site Programs, Focused Training, and Root Cause Analysis: Customised on-site programs, detailed training, and thorough root cause analysis to address and prevent recurring issues.
Seamlessly transfer your data to IFS applications with minimal disruption.
Tailor your IFS applications to meet specific business needs with custom configurations and developments.
Enhance your IFS applications with custom modifications to meet evolving business needs.
Maintain and optimise your Oracle databases for peak performance.
Optimise your Oracle databases for improved performance and reliability.
Implement robust security measures to protect your data and applications.
Automate processes and integrate systems to enhance efficiency and productivity.
Develop comprehensive reports using IFS Report Designer, Crystal, and BA to provide actionable insights.
Ensure your IFS applications are up-to-date with the latest patches and releases.
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